One subscription brings AI-powered IT support, live security monitoring, and always-current compliance into a single view - giving the people who run your business genuine control over their operations. Built to run on your existing Microsoft 365 Business Premium environment.
Your IT support, security, HR and compliance - managed in one place. Jump back in below.
Staff submit issues in plain English. The AI diagnoses using live device context and - for the 70–80% of common issues with a known fix - executes the approved remediation directly on the enrolled device. No ticket queue. No callback. Every action logged with a full audit trail and 24-hour rollback.
See IT support in actionYour Microsoft Secure Score, device compliance, and security posture already exist inside your Microsoft 365 - most businesses just don't actively monitor them or have the admin access to check in on them day to day. 1ST2 surfaces all of it in plain English, tracks your progress over time, and documents it for board and leadership reporting. The 24/7 human Security Operations Centre monitoring your enrolled devices is part of the security stack - not a product for enterprises. It's included here.
See your security command centreUpload any compliance framework - Essential Eight, ISO 27001, the Privacy Act, your industry's specific obligations. The platform extracts every requirement, cross-references it against your live environment, tracks your evidence, and generates audit-ready export packs. No spreadsheets. No consultant.
Explore complianceStaff ask HR questions and receive answers grounded entirely in your own uploaded policy documents. Leave entitlements, Fair Work obligations, onboarding procedures - available 24/7, privately, without the question reaching management. Conversations are visible only to the individual staff member.
See the HR Assistant1ST2's IT support, AutoFix and security automation run on Microsoft 365 Business Premium - the licence that includes the endpoint management and security tooling AutoFix relies on. Not yet on Premium? We'll guide your upgrade during onboarding.
MSPs handle infrastructure, hardware and on-site work well. 1ST2 adds what most IT agreements never included - live visibility, automation, compliance intelligence. When something does need to reach your provider, they arrive briefed: audit trail, device context, history, all already there.
The best IT providers are already moving this way themselves - bringing AI into their own workflows to serve clients faster. 1ST2 gives you that same visibility and speed directly, whether your provider's made that shift yet or not.
Keep your IT provider for what they do best. Use 1ST2 for everything else.
Six optional capabilities that close the gaps no platform alone covers - endpoint protection, identity, training, backup, patching - moving you measurably toward Essential Eight alignment. Every signal feeds straight back into your 1ST2 dashboard, so you and your IT champion see what needs attention the moment it does.
Each is presented individually during onboarding. Accept what fits; decline with a recorded risk acknowledgement - pricing fixed at your subscription date.
Explore the full security stackPulled directly from the live in-platform Setup Checklist - this is the same 15-step process your IT Champion sees and completes when you sign up, not a marketing summary.
We'll walk through AI-assisted IT support, live Secure Score monitoring, and Essential Eight compliance tracking in our demo environment - and what the day-to-day looks like for your staff and IT Champion.
Every price is fixed at your subscription date. No annual increases, no usage surprises, no renegotiations.
At the founding rate, that's close to a $150 a week - a small trade for the hours it saves your team, and for support, security, and compliance visibility most IT budgets don't include today.
Have a referral code from an existing client? Enter it at signup.
See full pricingEvery 1ST2 client gets a Quarterly Business Review with our team - a short, focused conversation to check how things are running, hear what's working, and adjust where it isn't. No hard sell, no ticket queue. Just a scheduled check-in, built into your plan.